Contacts
Contact Crown Melbourne Online Casino for website questions, privacy requests, technical issues, content corrections and responsible-gaming information.
Main site links
Use these links to return to the main Crown Melbourne Online Casino experience, review the gaming sections or read common questions.
Return to homepage | About | Gaming | FAQ
Contact details
For general website enquiries, content corrections, privacy questions or technical issues, contact:
Email: [email protected]
Please note that this contact channel is for website-related enquiries. If your question concerns a gaming account, payment, identity verification, bonus claim or withdrawal on an external platform, contact that operator directly through its official support channel.
What to include in your message
Including clear details helps the support team review your request faster.
- the page URL or title related to your question;
- a short explanation of the issue;
- screenshots if a page is not displaying correctly;
- your browser and device type for technical problems;
- whether the issue concerns privacy, content, accessibility or responsible gaming.
Privacy requests
If you are contacting us about personal information, include “Privacy Request” in the subject line. Do not send identity documents unless specifically requested through a secure process. We may need to verify details before responding to certain requests.
Technical issues
If you notice a broken image, missing page, incorrect link, scroll issue or layout problem, include the page address and describe what you expected to see. This helps us reproduce and correct the issue.
Responsible-gaming questions
If gambling is causing stress or harm, consider contacting a dedicated gambling support service in your region. For account limits or self-exclusion on a gaming platform, contact the platform operator directly. This website can provide general information, but it cannot manage third-party player accounts.
Response times
We aim to review website enquiries as soon as reasonably possible. More complex privacy, technical or correction requests may take longer, especially if they require investigation across multiple pages or service providers.